Smart Technology for Fast Companies
IT consulting for Mac-focused businesses — infrastructure, security, and custom software solutions that keep your team moving.
Based in Atlanta. Serving clients locally and remotely for over 25 years.
Founder & Principal, xxlerate, Inc.
Practical, reliable IT — with the ability to build what you can’t buy
I work as an outsourced IT department for small to mid-sized organizations, with deep expertise in Apple-centric environments and custom business systems.
IT Consulting & Infrastructure
Design, upkeep, and troubleshooting for stable, secure environments.
- macOS-centric environments
- Desktop & device management
- Network design & security
- Backups & disaster recovery
Custom Databases & Apps
Tools tailored to your workflow—built and maintained long-term.
- FileMaker Pro solutions
- Workflow automation
- Integrations & reporting
- macOS/iOS apps with Xcode
Workplace Platforms
Make collaboration secure, manageable, and dependable.
- Apple ecosystem integration
- Google Workspace
- Microsoft 365
- Identity & email security
AI Tools & Workflow Enablement
Practical adoption of AI tools with security, clarity, and real business outcomes.
- ChatGPT, Google Gemini, and NotebookLM setup
- Policies, permissions, and data handling guidance
- Prompt/workflow templates for teams
- Integration ideas (docs, email, knowledge bases)
Direct, senior-level support — without one-size-fits-all contracts
I don’t sell bundled managed services. I provide thoughtful guidance, implementation, and ongoing support—built around long-term relationships.
I focus on tools that are secure, maintainable, and actually used—not demos that gather dust. Many client relationships span decades. That continuity matters when your systems, data, and day-to-day operations are on the line.
What clients value most
- Clear communication and follow-through
- Stable, secure systems that don’t create drama
- Practical solutions (not shiny distractions)
- Someone who understands both tech and business
Local and remote support for teams that rely on technology every day
While many clients are based in the Atlanta area, I also support organizations that are fully remote.
Industries served
I support small to mid-sized organizations across education, legal, manufacturing, and sales—helping them operate securely and efficiently with technology that fits the way they work.
Engagement style
- Outsourced IT department
- Project-based work when needed
- Long-term advisory + hands-on execution
- Local visits + remote support
Rooted in the Atlanta Mac community
James “Rusty” Duncan began his career in the Atlanta Mac community in the 1990s, serving on the board of the Atlanta Mac Users’ Group, which grew to over 1,500 members and hosted monthly meetings with hundreds of attendees.
That community involvement led naturally to consulting work. xxlerate grew through referrals and continues to support clients locally and remotely through decades of technological change—grounded in trust, reliability, and long-term relationships.
Education
Bachelor of Arts, Northwestern University — Evanston, Illinois
Master of Business Administration, Georgia State University — Atlanta, Georgia
Let’s talk about what you need
If you’re looking for a long-term IT partner with deep Apple experience and the ability to build custom systems, I’d love to hear from you.
Atlanta-based • Serving clients locally and remotely
Send a message
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